Transurban is an Australian Securities Exchange (ASX) listed company responsible for the development and management of toll road networks in Australia and the United States of America. With a portfolio consisting of thirteen Australian roads and two roads in the United States of America, Transurban’s strategy is to “strengthen communities through transport”.
Following the success of the Transurban CityLink app for iOS, Transurban worked with Outware to develop the Citylink app for Android, and to bring the same award winning user experience to New South Wales with the Transurban Linkt iOS and Android apps. We are proud to say that these apps are now live and available for download in the Apple App Store and Google Play Store.
While there are strong similarities between the feature sets of the Citylink and Transurban Linkt apps, the nature of Transurban Linkt account types and billing processes required a careful redesign of the app in order to tailor the experience to the needs of Transurban Linkt customers. The result is a highly personalised user experience, with different information presented to users based on their account details and recent activity.
The Transurban Linkt iPhone and Android apps allow users in NSW to manage their Transurban Linkt accounts on the go. Users can make one-off payments, and easily view and edit their account details. Push notifications also help users to keep track of their account balance and alert them when it’s time to top up.
Other features include access to trip history and costs, and the ability to log in quickly using Touch ID or a secure passcode.
Outware worked on the Transurban Linkt apps over a period of six months, with a dedicated squad of 13 providing UX design, business analysis, UI design, iOS and Android development, quality assurance, and project management services. Outware was also responsible for the animation design of the Transurban Linkt app webpage, which complements recent changes to the Transurban Linkt branding.
Outware is proud to be Transurban’s mobile app development partner on these exciting and innovative initiatives that will positively impact the lives of thousands of Australians.